CCTV Remote Access Setup

  • Do you need some professional help setting up your CCTV DVR Security System and its connection to the Internet or your mobile phone?
  • Want to set up your CCTV security kit and DVR but don’t have the required IT knowledge? We can help!

Starlight Electrical & Security Solutions are pleased to introduce our professional Internet and smartphone service, where one of our technical advisors will remotely assist with your network configuration and setup.

Services include:

Remote configuration of your router using either a static or dynamic IP address

Remote configuration of your router to allow remote CCTV access

Configuration of your DVR to ensure you have the right settings for your desired application

Ensuring you can view your premises remotely using a web browser including a demonstration on how to do this

Technical telephone support to configure either an iPhone® or Android smartphone to enable mobile viewing

How the service works:

1. Once your security system is installed, connect the systems DVR to your router

At this point you can then call our Technical team on 0203 137 7702 and we can then book the set-up appointment at a time convenient to you. We will then send you an email confirmation of the booking.

You simply then need to have your router’s username and password available, we will provide you with a Session ID which will be enter below to start your meeting with our support team.

It’s as simple as that and we can then take care of the rest.

For more information, please call us on 0203 137 7702 or email us now!

Helpful Remote assistance terms and conditions