CCTV Maintenance


Starlight Security Systems are leading providers of security services, having served domestic and commercial customers across the wider London area.

As part of our extensive CCTV services, our expert engineers are on hand to carry out efficient and thorough CCTV maintenance and repairs, offered 24-hours a day for contracted customers with an emergency response available within 4 hours.

Starlight also offer comprehensive maintenance contracts, ensuring regular and effective CCTV repairs and labour cover in the event of system failure, and all the maintenance work we carry out is in line with regulations laid out by relevant associations.

We provide upkeep and maintenance work to suit all budgets, and are dedicated to beating any like-for-like quote, keeping your property protected and putting your mind at ease.

We have two service options available for both new and existing customers. Both maintenance options include one engineer visit per year. During the service visit, the engineer will carry out a series of tests on the system and record the results. It is always recommended to ensure a CCTV system is maintained and kept in good working order.

We have seen in many occasions where we have been called to a faulty system, unfortunately the fault has been found after a crime has been committed and the user wanted to view the footage, even worse than that is that the Police have requested the evidence and they were not able to provide it.

All of our service contracts have been carefully created to provide you with peace of mind whilst also allowing an additional 12 months service and support. During the maintenance contract we will visit your property once every 12 months to carry out routine preventative maintenance in accordance with manufacturers specifications.

The Details are as follows:

  • Visual inspection of system components, check for damage or wear.
  • Inspect all camera pictures for optimal image quality
  • Clean all camera lenses and housing glasses
  • Check all lens field of views and adjustments if required.
  • Perform video and audio signal calibration test
  • Carry out a DVR recording test
  • Verify recorded playback quality is satisfactory
  • Test remote signalling equipment functionality, where applicable
  • Carry out a video transmission test to remote sites, Where applicable
  • Perform remote connection test using external broadband source
  • Carry out a video calibration test on all connected monitors
  • All test results are logged for future preventative maintenance
  • Return the system to normal operational status
  • Unlimited remote engineer diagnostics, changes & system monitoring
  • Unlimited technical support on your system, via telephone or email

For more information about our CCTV repairs, don’t hesitate to get in touch with the team at Starlight today.